What is osConcert?
After more than 10 years of gradual development with the help of many passionate users osConcert has become a powerful and affordable online feature p...
How to build your own seat plan?
NEW ONLINE SEAT PLAN MAKER FOR VERSION 10This means we lay the foundations very easily.Upload a guide background, add all the seats you need. Drag the...
How do I correctly set Date and Time?
First published in 2022 with v9.5Just follow this procedure and you will get it.Let's first update a setting to make it easier to set a correct D...
How easy is it to set up and get started with osConcert?
osConcert is an open source php software application. (Adapted e-Commerce Shopping Cart Style)Therefore, it needs to be uploaded to a suitable web-ser...
What do we need to know about our outgoing emails to Customers and Box Office?
The osConcert Email Settings will be found in Admin>Shop Settings>Advanced>Email SettingsThere will be a choice......you use your basic ...
What was new in osConcert Version 9.9 in 2024?
Updated Expiry feature....Now Global Event ExpirySome users want to have an automated expiry of shows...in the older version there was a way to e...
How to create discounts for the seat plan tickets?
We have a feature called SaleMakerSalemaker allows the user to create a special discount and when enabled the visitorcan choose the discount that...
How to enable Gift Vouchers for purchase and redemption?
It's now possible to allow your customers to purchase Gift Voucher/Coupons at a price they determine above $1.They will recieve an eTicket as a GIFT V...
We are a Church, how do we get started?
How to set up osConcert with FREE Reservations? (Zero Prices)You have just received your osConcert with your Church Seat Plan integrated.So ...
Can you answer popular questions from prospects?
Does osConcert support Multiple Theater User Integration?We want many Theaters to manage their Events...can osConcert allow multiple users to create a...
How can I block many seats for Social Distancing rules?
Since 2020 osConcert has a simple way to Block or UnBlock seats in a Reserved Seating application.Enable Box Office Blocking in Admin>Con...
Can you explain the Featured Events?
In the default osConcert they will usually be a responsive image grid (with overlay text).These are direct links to the categories of products that ma...
How do we install osConcert?
We recommend a full https installation and that will require your domain has a SSL certificate installed. Don't worry osConcert installs perfectly fin...
Orders Status: What is the recommended set up?
Yes, this is important…!Your ultimate goal is to allow your visitors to choose seats, register an account (which can be optional) and then to make a...
How to create a General Admission Event in version 9.5?
There have been some slight changes in the latest versions but setting up a General Admission event is much the same as before. You create a category ...
Everything is configured. How do I manage sales?
So you have received your osConcert and Gordon has gracefully set everything ready to start selling tickets.What do I do?...what is Box Office?...is t...
How to set prices for the seat plan?
First go to Admin>Concert DetailsEdit Prices of a complete show/categoryIMPORTANT! Ensure the unique DATE-ID is set-up FIRST! If no DATE-ID is...
What ways can we block seats?
In osConcert there are many ways to manage the seats/products.That might not be ideal ...sometimes confusing but we have an adapted shopping cart.Each...
We are NOT a Theater. How do we get started?
The osConcert default set up is primarily configured for Theatre Ticketing but osConcert is useful for all kinds of organizations, shops and...
How do i set up osConcert for FREE reservations only?
Let's suppose your organization is a Church and you want your patrons to reserve seats for services at your local church.If we have LOADED seat plans ...
I have installed my osConcert. How do I configure it to start selling tickets?
Here is a summary of tasks that will help you configure your osConcert after you install your osConcert Application with your seat plan integrated.1. ...
What is the correct way to label your Show for the menu and headings?
In Admin>Concert Details there is a heading name and a heading title (Name and a Heading) The Name is best kept short and sweet and it will appear ...
What are the osConcert Settings?
Admin>SETTINGS>osConcert SettingsIn the “osConcert Settings” section, you configure specific osConcert related settings, switch on/off modul...