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  • Introduction: What is osConcert?
    Answer: Welcome to osConcert osConcert was originally devised as an Online Visual Reservation Management tool to help ticket sellers manage their seat bookings. After more than 10 years ...
  • Getting Started: Is there a Quick Start Guide?
    Answer: Yes! ..after installation here is the a list of the important steps ...
  • Getting Started: How do I configure osConcert?
    Answer: Configuration Throughout the osConcert Back End there is plethora of settings, most of which should be kept default unless you are sure you know what you ...
  • Getting Started: What are the osConcert Settings?
    Answer: Admin>SETTINGS>osConcert Settings In the “osConcert Settings” section, you configure specific osConcert related settings, switch on/off modules, set and change set specific system settings, edit error messages ...
  • Box Office Method: How do we use the New Box Office Billing Address System?
    Answer: In osConcert the basic Box Office Method was a simple way for assigned Agents to Bypass a Credit Card payment and to make fast orders, ...
  • Box Office Method: How do we set up Box Office checkout?
    Answer: Because this is a VISUAL Seat Reservation tool, it’s better that reservations are made through the FRONT END checkout process.We have the ability to nominate ...
  • Box Office Method: How do I set a Billing Name for Box Office Staff orders?
    Answer: Sometimes it’s necessary to identify the buyer of eTickets when making orders with a nominated Box Office account.We can have a ‘Billing Name’ on the ...
  • Box Office Method: What is Box Office Reservation Mode?
    Answer: Box Office Reservation Mode is a payment/checkout module devised for Box Office teams. Agents can work together ....take RESERVATIONS and adjust the Orders Status later ...
  • Concert Details: How do I set up my concert and the details of the performances?
    Answer: Concert DetailsIn osConcert THE dedicated place to set up, edit and reset loaded shows (LOADED visual seat plans) is in “Concert Details”. In “Concert Details” each ...
  • Discount Mods: How do I set up Discount Coupons?
    Answer: Sales Discount-CouponsWith osConcert... it is possible to generate unlimited Discount-Coupons or Gift Vouchers. The Administrator can send COUPON CODES to registered customers.Customers can REDEEM  codes ...

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