Introduction: What is osConcert? Answer:
Welcome to osConcert
osConcert was originally devised as an Online Visual Reservation Management tool to help ticket sellers manage their seat bookings.
After more than 10 years ...
Getting Started: How do I configure osConcert? Answer:
Configuration
Throughout the osConcert Back End there is plethora of settings, most of which should be kept default unless you are sure you know what you ...
Getting Started: Orders Status: What is the recommended set up? Answer:
Yes, this is important…!
Your ultimate goal is to allow your visitors to choose seats, register an account (which can be optional) and then to make ...
Getting Started: What are the osConcert Settings? Answer:
Admin>SETTINGS>osConcert Settings
In the “osConcert Settings” section, you configure specific osConcert related settings, switch on/off modules, set and change set specific system settings, edit error messages ...
Box Office Method: What is Box Office Reservation Mode? Answer:
Box Office Reservation Mode is a payment/checkout module devised for Box Office teams. Agents can work together ....take RESERVATIONS and adjust the Orders Status later ...
Concert Details: How do I set up my concert and the details of the performances? Answer:
Concert DetailsIn osConcert THE dedicated place to set up, edit and reset loaded shows (LOADED visual seat plans) is in “Concert Details”.
In “Concert Details” each ...
General Admission Events: How do I create a General Admission Event with Concessions? Answer:
General Admission Events with Master Quantity
For General Admission (GA) events, osConcert offers a GA Master Quantity option. A GA Master Quantity is often used for ...
General Support: How Can I Adjust Color Banding? Answer:
Color banding is referring to the colors used to identify and categorize seats in loaded seat-plans whereby each color represents a price range and/or a ...
General Support: How can I put a lot of seat/products ‘out of stock’? Answer:
There are a number of ways to put many products out of stock, here are some suggestions.
1-Go to Admin>ProductsLocate the SHOW and ROW categorySee the ...
Orders: How do we manage incoming orders? Answer:
osConcert is an 'order' based system.
Customers at the front end will register and purchase products, an order is processed and the system records the order ...