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• What is osConcert?
  Welcome to osConcert osConcert was originally devised as an Online Visual Reservation Management tool to help ticket sellers manage their seat bookings. After more than 10 years ...
• What are the osConcert Settings?
  Admin>SETTINGS>osConcert Settings In the “osConcert Settings” section, you configure specific osConcert related settings, switch on/off modules, set and change set specific system settings, edit error messages ...
• What is the Seat Plan Cache?
  Admin>Concert Details>Seat Plan>Seat Plan Cache When the seat plan cache has been enabled (the cache creates a memory of the seat plan pages for faster rendering ...
• What is Box Office Reservation Mode?
  Box Office Reservation Mode is a payment/checkout module devised for Box Office teams. Agents can work together ....take RESERVATIONS and adjust the Orders Status later ...
• What is Alternative Edit Categories?
  Alternative Edit CategoriesThis is the original (pre ajax) shopping cart Category and Product Editor and is useful when a user needs to put a lot ...
• What is the correct way to label your Show for the menu and headings?
  In Admin>Concert Details there is a heading name and a heading title (Name and a Heading) The Name is best kept short and sweet and ...
• What is the Season Tickets feature in osConcert?
  osConcert Season Tickets Feature SummaryThese files will allow the store admin to create a ‘season’ or ‘multiple’ ticket which, when purchased, will permit a customer to ...
• What is the Seat Plan Cache?
  Admin>Concert Details>Seat Plan>Seat Plan Cache When the seat plan cache has been enabled (the cache creates a memory of the seat plan pages for faster rendering ...
• What should we know about Marketing/Email templates?
  Marketing Templates.One of the useful features of osConcert is the editable built-in set of templates for email responses and a custom invoice. These email-templates have ...
• What should we know about Fees, Tax and other Order Totals?
  osConcert has a number of modules that can be installed to highlight the final Order Totals at checkout. These module must be carefully set and ...
• What do we need to know about Currencies?
  In osConcert any currency can be created and edited at any time. The default currency of osConcert is USD ($) but this default setting and ...
• What do we need to know about Payment Selection (at Front End)?
  Regardless how you configure osConcert offering tickets to your customers (eg. Paid, Free, with Seat-Plans, General Admission or with a Box Office), in order to ...
• What do we need to know about Theme Templates?
  osConcert has three starting templates...possibly more later'newzone' (green default) 'blackzone' (blue/black) and 'theevent' (red)Both are ‘responsive’ for cellphone and tablet viewing and are styled with ...
• We are NOT a Theater. How do we get started?
  The osConcert default set up is primarily configured for Theatre Ticketing but osConcert is useful for all kinds of organizations, shops and businesses. Here's is a ...
• What ways can we block seats?
  In osConcert there are many ways to manage the seats/products.That might not be ideal ...sometimes confusing but we have an adapted shopping cart. Each product has ...
• We are a Church, how do we get started?
  How to set up osConcert with FREE Reservations? (Zero Prices) You have just received your osConcert with your Church Seat Plan integrated. So you will have a ...
• What is 'Advance Fee' in Order Totals?
  Advance Fee is a fee that you can add to specific products in advance of an event.It can be a fee per show or per ...
• What is NEW in osConcert Version 9 for 2023
  Version 9 is compatible for servers up to PHP 7.4.30 (non-strict) 2021/22 Updated Templates and Editing A complete overhaul of the Front End Template Design. Now it's much ...
• Whats new in osConcert 9.8 for PHP8.1.12?
  osConcert is a PHP software application and recently the server side language has been updated for all servers from PHP7 to PHP8. PHP8 is a ...
• What's new in osConcert Version 9.9?
  If you didn't already know osConcert was upgraded for PHP8.1+ servers in Version 9.8Click here to read about that Version 9.9 is reserved for user upgrades, ...
• What do we need to know about our outgoing emails to Customers and Box Office?
  The osConcert Email Settings will be found in Admin>Shop Settings>Advanced>Email SettingsThere will be a choice......you use your basic server Sendmail (nothing to do) or you can ...