In osConcert the basic Box Office Method was a simple way for assigned Agents to Bypass a Credit Card payment and to make fast orders, most probably for Cash at the Point Of Sale. This method is strictly for Front End only because we can select seats directly from the integrated Seat Plan.

2018 we developed a more improved way for Box Office staff to assign orders to customers by adapting the existing Billing Address system so that agents can create a Billing Name and Address for the order OR searching from the existing customer address book. We can even have the Order Confirmation sent to the customer's email address if we so wish.

The set up is simple! First we must enable Hide Choose Billing Address for BOX OFFICE=no ..... in Admin>Concert Details>Box Office settings.

This will allow Box Office users to CHANGE ADDRESS (change Billing Name and Address) for the order. Or it will remain as a Box Office order.

These orders will now appear as Customer =Box Office User and Purchaser = Billing Name and Address when the order is confirmed.

Here are the screen shots of what the Box Office User will see:

Box Office >Change Address

Search Address

Selected Billing Name and Address

Here is the New Billing Address Form

All fields are configurable in the Admin>Shop Settings>Customer Details