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• General Support: What is the Seat Plan Cache?
  Answer: Admin>Concert Details>Seat Plan>Seat Plan Cache When the seat plan cache has been enabled (the cache creates a memory of the seat plan pages for faster rendering ...
• Language Support: Does osConcert support other languages?
  Answer: osConcert MONO language supportWhen we require a complete translation of the osConcert application for only one dominant language here is the basic procedureFiles: Front End LanguageFront ...
• Marketing: What should we know about Marketing/Email templates?
  Answer: Marketing Templates.One of the useful features of osConcert is the editable built-in set of templates for email responses and a custom invoice. These email-templates have ...
• Order Totals: How to I set a Fixed Booking/Service Fee for each ticket sold?
  Answer: This is the quickest and simplest method if you just want to add a fixed fee per ticket sold calculated at the checkout confirmation and ...
• Order Totals: How do I set up shipping in osConcert for delivery of tickets?
  Answer: Shipping Weight Before we decide which shipping modules to enable in Admin>Products>Shipping We need to add a products weight to all products/seat we want to associate with ...
• General Support: How can I set up a TAX for a specific ‘Country’ like UK and VAT?
  Answer: At DEFAULT we have 3 GEO ZONES as USA, World Zones, and AustraliaWorld Zones incorporates all the countries of the world outside of the USA ...
• Order Totals: What should we know about Fees, Tax and other Order Totals?
  Answer: osConcert has a number of modules that can be installed to highlight the final Order Totals at checkout. These module must be carefully set and ...
• Payment System: What do we need to know about Currencies?
  Answer: In osConcert any currency can be created and edited at any time. The default currency of osConcert is USD ($) but this default setting and ...
• Payment System: What do we need to know about Payment Selection (at Front End)?
  Answer: Regardless how you configure osConcert offering tickets to your customers (eg. Paid, Free, with Seat-Plans, General Admission or with a Box Office), in order to ...
• Reports: How can I produce a Sales Report of tickets sold per event?
  Answer: All orders have an Order Status. Among other functions, osConcert is using these order statuses to generate a Sales Report on-line and that can be ...

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