Administration

NEW!...also view my website. 70+ osConcert Features you may have never discovered?

General Features

Customer Accounts

• Order status and history
• Recently ordered items
• Address Book with unlimited addresses
• Default Billing and Delivery addresses
• Account dashboard overview for: recent orders, personal information, primary billing address, primary delivery address, shopping cart, recently ordered items, PDF invoices, PDF E Ticket download.

Customer Service

• Contact Us form
• Feature-rich Customer Accounts
• Order History with Status Updates
• Forgot Password Email from front-end
• Order and Account Update Emails
• Fully customisable Order Emails and Invoices with multiple Merge Fields
• Block customer by time or permanent
• Banning customers
• Auto create passwords
• Auto email customer to update their personal information

Seat eTickets (PDF)

• QR Coding
• Custom templates (adjustable: sizes A4, custom etc)
• Print tickets from within customer order. Great for in-house sales.
• E-Ticket with Concert Name, Venue, Date, Price etc

Seat Plan Integration

• Enable/Disable Multiple LOADED Seat Plans
• Theatre Layouts all shapes and sizes
• From local Concert Halls, to Large Stadiums
• Featuring color banding for easy price setting.
• Contact Us for a quote.

PDF eTickets

• Create your own eTicket with Placeholders.
• Upload ticket images per event.
• Choose from QR or no barcode.
• Set up double sided style with tear line.
• Secure download, browser display or send by email.
• Direct print for box office users.
• Scan QR codes with Smartphone

Managing Orders

Full Point of Sales (POS)

• Fast sales process
• Editing orders

• View, edit, create and fulfill orders from admin tool
• Automated invoices and seat eTicket creation.
• Discounts and Coupons
• Create re-orders for customers from administration panel.
• Email Notifications of Orders
• Order editing including refunding, customer notification, updates
• Box Office Method, Allow Box Office Staff/Agents to make orders at the front end and bypass Credit Cards.
• Box Office Blocker, Allow Box Office Staff/Agents to block seats at the Front End Seat Plans for Social Distancing Requirements.
• Order editing refunding and restocking
• Tax/booking fee/service fee

Sales

• Specials
• Discounts by category or sub-category
• Specials, Discounts. Global Quantity Discount

Payment Gateways

• Integration with all popular payment gateways
• Complimentary Paypal API/Paypal Credit Cards
• Complimentary STRIPE (SCA)
• Bank Transfer, Free Reservations, and Cash On Delivery Modules included
• Stripe, Square,  ePay, PAYU, Yoco, RedSYS(es) WorldPay and many more. Ask  me for a list of compatible Gateways.

We can integrate any Payment Gateway Contact Us for a quote

Default Payment methods

• FREE Reservation Only
• Cheque/Money Order
• Cash on Delivery
• Bank Transfer Payment
• Customer Donations
• BOX OFFICE Front End (Box Office can bypass payment modules)

Checkout

• Shopping Cart with tax/booking fee, Global Quantity Discount
• Checkout with account to use address book
• Purchase Without Account
• Option to create account at beginning of checkout
• Accept gift vouchers COUPONS + 100% COUPONS
• GIFT Coupon purchase for customers
• Optional Enforced Login
• Optional Enforced COUPON checkout.

Internationalisation

• Mono-Lingual (English, Italian, Spanish, French, Dutch, Polish, Czech, Bulgarian, Romanian, German, Greek, Turkish, Russian, Thai and Chinese, Japanese and more)
• Multiple Language set up (by arrangement possible extra cost)
• Support for Multiple Currencies
• Tax rate support
• Localization
• Payment gateways per zone or country
• Shipping/Delivery per zone or country
• Block orders by country using geoIP
• Block orders where address differs from country geoIP

osConcert Features

• Comprehensive Online FAQ website
• Shopping cart updated via AJAX without page reloading
• Adjustable session timer per order (default=10 mins)
• Optional Enforced Login for customers
• Optional Enforced Coupon entry for customers
• Free Payment (100% discount coupons)
• Maximum limit tickets per order
• Purchase without account options
• Extra Fields at checkout
• Booking Fee, Donation, Box Office Reduction, Spend/Quantity Discount

Site Management

• Support for localization
• Support for multiple currencies
• Role based admin tool

eMarketing

• Admin User update
• Customer Account Update and password reset
• Message to all customers
• PDF Invoice Pages
• Customised Email Receipts
• Social Networking Options

• Flexible tax management
• Fully customizable design using Bootstrap 5+ templates
• Customer Groups
• Customer Export as CSV

Content Management

• Edit homepage (TinyMce WYSIWYG Editors)
• Create and edit static pages
• Easily create checkout Terms and Conditons (POP UP)

Templates

• “Twitter” Bootstrap 5+ enabled
• Responsive for all devices
• Choice of Dark and Light with multi colors (default set ups)
• Access to all the PHP code for developers

Marketing promotions

Flexible Discount Coupons and Gift Coupons and ability to restrict to customer groups, time period, products, and categories. For example: Percent Discount

• Percent Discount
• Fixed Amount Discount
• Uses per Customer and or coupon
• Uses per order

• Free Shipping options
• Newsletter Management
• Newsletter Sign up - MailerLite API
• NEW Feature 2023: Admin REPLACE Tickets with GIFT COUPON Good instead of refunds when you have cancellations.
• NEW Feature 2023: Product reminder. Choose which of three checkout pages to remind your visitors of certain products

General Reports

• NEW Active Event Report - Quick Report of sales of active events only
  
• osConcert SALES report (tailored for seat ticket sales, printable PDF and Excel/CSV)
• osConcert Quick Report (Purchased seats, printable PDF and Excel)
• General Sales by CSV Download
• Payment Sales by CSV Download
• Sales Report including taxes
• Gift Voucher/Discount Coupon Use Report
• Refund report
• Bank Deposit report

What's New Version 9.9