So you have received your osConcert and Gordon has gracefully set everything ready to start selling tickets.
What do I do?...what is Box Office?...is the eTicket correct? How do I set up the next show?.....etc etc
I think you need to learn how to be Administrator AND how to use the Box Office Method if you the only manager. There is a learning curve to deal with.
I have a number of existing tutorials about setting up events.
https://www.osconcert.com/faq/index.php?solution_id=1086
Basically for a seat plan integration, we need to set the Concert Details as explained. Each listing is a category, these categories can also be edited in the Admin>Products.
The Box Office Method is explained in a number of tutorials:
https://www.osconcert.com/faq/?action=show&cat=6
Basically if you have an assigned box office email account you can login at the Front End to make orders on behalf of your customers.
osConcert default eTickets are designed simply to allow 4 tickets per page A4 to be printed by a customer with a basic PC printer.
https://www.osconcert.com/faq/?action=show&cat=14
If this is all over your head you need to find somebody in your organization to help deal with Administration tasks.
If there are tasks you need doing a different way contact me webmaster@osconcert.com