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Recent FAQ
How to set up Flat Fee shipping/delivery?
How can we create a Car Boot Sale Booking System?
How do I create a seat plan in Design Mode?
How can I produce a Sales Report of tickets sold per event?
How do we manage incoming orders?
How to I set a Fixed Booking/Service Fee for each ticket sold?
How do I set up shipping in osConcert for delivery of tickets?
What should we know about Fees, Tax and other Order Totals?
What is Advance Fee in Order Totals?
Does osConcert support other languages?
What should we know about Marketing/Email templates?
How do I create a General Admission Event with Concessions?
How do I set up ‘General Admission’ as a SHOW?
How to create and edit the PDF eTicket
How do I set up my concert and the details of the performances?
What do we need to know about Theme Templates?
How do I correctly set Free Payment (complimentary tickets)?
How do I set up Discount Coupons?
How can I arrange priority booking using a Coupon Code?
How to set Sale Maker Discounts?
How to set up Global Quantity Discount?
What do we need to know about Currencies?
What do we need to know about Payment Selection (at Front End)?
How can we scan eTickets using a Smartphone App?
How do we arrange Featured Events?
How do we create CMS pages?
How to set up Admin User Groups?
What is Alternative Edit Categories?
How Can I Adjust Color Banding?
How can I put a lot of seat/products ‘out of stock’?
How can I disable rows of seats quickly in osConcert?
How can I migrate osConcert safely to another server host?
How do we use the Box Office Billing Address System?
What is the Season Tickets feature in osConcert?
What is the Seat Plan Cache?
How do we set up Box Office checkout?
How can I set up a TAX for a specific ‘Country’ like UK and VAT?
How do I apply the Restrict to Groups feature?
How do I set a Billing Name for Box Office Staff orders?
How can I change the 'reference_id' that is generated for each order?
What is Box Office Reservation Mode?
How Can We Enable oConcert For Box Office Sales Only?
How can we improve the Meta Search Tags?
How do I RESET my seat plans AFTER my events have ended?
How to set Events to Expire automatically?
How to generate eTickets that are NOT sold as a downloadable zip file or to a folder in your server?
Can we remind customers of specific product at checkout?
How to create discounts for the seat plan tickets?
Is there a Quick Start Guide?
How do I configure osConcert?
How do I create my Sign Up/Registration page.
What are the osConcert Settings?
What is the correct way to label your Show for the menu and headings?
I have installed my osConcert. How do I configure it to start selling tickets?
How do i set up osConcert for FREE reservations only?
We are NOT a Theater. How do we get started?
What ways can we block seats?
How to set prices for the seat plan?
How to create a General Admission Event in version 9.5?
Orders Status: What is the recommended set up?
How do we install osConcert?
Can you explain the Featured Events?
How can I block many seats for Social Distancing rules?
Can you answer popular questions from prospects?
We are a Church, how do we get started?
How to enable Gift Vouchers for purchase and redemption?
How to create discounts for the seat plan tickets?
What was new in osConcert Version 9.9 in 2024?
What do we need to know about our outgoing emails to Customers and Box Office?
How easy is it to set up and get started with osConcert?
How do I correctly set Date and Time?
How to build your own seat plan?
What is osConcert?
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