Advanced Features / How-To Guides
Empowering more advanced users with deeper functionality
How to build your own seat plan?
NEW ONLINE SEAT PLAN MAKER FOR VERSION 10This means we lay the foundations very easily.Upload a guide background, add all the seats you need. Drag the...
How can I block many seats for Social Distancing rules?
Since 2020 osConcert has a simple way to Block or UnBlock seats in a Reserved Seating application.Enable Box Office Blocking in Admin>Con...
How to generate eTickets that are NOT sold as a downloadable zip file or to a folder in your server?
As of May 2022 the Print ALL Tickets feature has been updated and is available in osConcert 9.5In Admin>Products where the sho...
How can I set up a TAX for a specific ‘Country’ like UK and VAT?
At DEFAULT we have 3 GEO ZONES as USA, World Zones, and AustraliaWorld Zones incorporates all the countries of the world outside of the USA and Austr...
What is the Season Tickets feature in osConcert?
osConcert Season Tickets FeatureSummaryThese files will allow the store admin to create a ‘season’ or ‘multiple’ ticket which, when purchased...
How do we use the Box Office Billing Address System?
In osConcert the basic Box Office Method was a simple way for assigned Agents to Bypass a Credit Card payment and to make fast orders, most ...
How can I migrate osConcert safely to another server host?
How can I migrate osConcert safely to another server host?Points to know when migrating osConcert to another serverIMPORTANT: First you will have...
How Can I Adjust Color Banding?
How Can I Adjust Color Banding?Color banding is referring to the colors used to identify and categorize seats in loaded seat-plans whereby each c...
How to set up Admin User Groups?
Admin>Shop Settings>Admin User groupsAdding Admin User MemberOsconcert has pre-loaded Admin User Groups, for example Instructor, Call Centre Man...
How do we create CMS pages?
How do we create CMS pages?Home Page Edit ( CMS)Admin>CMS>HomepageOn the Admin>CMS>Homepage, click the EDIT button. Then edit the text in ...
How can we scan eTickets using a Smartphone App?
How can we scan eTickets using a Smartphone App?osConcert generates PDF eTickets per order and the most popular choice of barcode is 2D QRHere’s a s...
How can I arrange priority booking using a Coupon Code?
How can I arrange priority booking using a Coupon Code?We can use the COUPON system to allow friends to access the system to purchase tickets at full ...
How do I set up Discount Coupons?
How do I set up Discount Coupons?Sales Discount-CouponsWith osConcert... it is possible to generate unlimited Discount-Coupons or Gift Vouchers.T...
How do I correctly set Free Payment (complimentary tickets)?
How do I correctly set Free Payment (complimentary tickets)? The Free Payment is an invisible module introduced to help users issue com...
What do we need to know about Theme Templates?
osConcert has four starting templates...possibly more later'lightzone' (green default) 'darkzone' (blue/black) and 'theevent' (red) and restaurantlyBo...
What is Advance Fee in Order Totals?
What is 'Advance Fee' in Order Totals?Advance Fee is a fee that you can add to specific products in advance of an event.It can be a fee per show ...