How do I correctly set Free Payment (complimentary tickets)?
The Free Payment is an invisible module introduced to help users issue complimentary tickets. The Free Payment Module works in tandem with the Gift Voucher/Coupon feature.
After the administrator installs and enables the Free Payment Module, whenever anybody uses their complimentary coupon code (100% discount) e.g ‘COMP’ they will be able to complete the checkout process with as ‘zero’ order total and if the order status of the module is set at ‘Delivered’ they will be able to generate and print their tickets without problem.
IMPORTANT! A truly FREE concert is taken care of by a free checkout process, bypassing the whole checkout process altogether if a ‘zero’ order is detected. (If price is set to zero)
How to use Free Payment with 100% Coupon Discount
It is important to get the correct set up when enabling the Free Payment module so that you can give out complimentary tickets.
First make set up a new Coupon/Voucher Admin>Orders>Vouchers/Coupons>Discount Coupons
Set the discount to 100% and a suitable Coupon Code e.g COMP100
Make sure you have set the Order Totals Admin>Payment>Advanced>Order Totals to accept Discount Coupons.
This is very important because if we make a mistake here we will have errors.
To correctly set the Order Totals, first DELETE all the existing order total modules and RE-INSTALL them all again but start with the Discount Coupon module, then Sub Totals and lastly Totals.
Enable the Free Payment module in Admin>Payment (only for the time you will allow complimentary tickets)
Now your family and friends can redeem their Discount Coupon at the checkout and the actual selected payment module will be ignored and the confirmation will itemize the discount and the total will be zero.
As an added feature, we can enable Enforced Coupon at checkout. This way the whole application can be restricted only to those that have a valid Coupon Discount. Therefore a theatre can offer pre-show sales and complimentary tickets to family and friends before actual sales begin.