How do I set a Billing Name for Box Office Staff orders?

Sometimes it’s necessary to identify the buyer of eTickets when making orders with a nominated Box Office account.

We can have a ‘Billing Name’ on the eTicket and Billing Name and Address in the order details.

The possibility is that we can have a ‘Customer Name’ (the registrant), the Billing Name, and if Shipping/Delivery is enabled a Delivery Name.

In this instance let’s just say we want the billing name on the eTicket.

When at the checkout confirmation page we have the opportunity to click a link to edit the Billing Name and Address:

(NOTE: You can show the Add Billing Address module in the checkout process if you like by editing the osConcert Settings. Hide ‘Choose Billing Address’=No)

Admin>Concert Details>Box Office

Create a new Billing Name and Address here and continue the order

Now at the checkout confirmation page you will see the new Billing Name and Address:

Box Office Confirmation

Before this will take affect we must edit our eTicket template and add another ‘Placeholder’ (%%Billing Name%%) to show the new Billing Name on the PDF eTicket

Admin>Payment>Tickets:

Ticket Edit

Finally when the Box Office Staff has made the purchase with the new Billing Name the eTicket will be generated :

Billing Name

Also in Admin>Orders>Edit you will see the new details:

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