How do I set up shipping in osConcert for delivery of tickets?

Shipping Weight

Before we decide which shipping modules to enable in Admin>Products>Shipping

We need to add a products weight to all products/seat we want to associate with a shipping/delivery cost.

Admin>Categories>Edit>Shipping/Delivery weight? = Shipping weight checkbox

Next we should enable a shipping module to calculate the cost in our checkout process

If we just want to add a fixed price e.g. $5 per order then we should enable the Flat Rate

Enable and install the Flat Rate shipping module and edit:

Admin>Products>Shipping

Flat Shipping Cost e.g. 5 Flat Tax Class (if you have a tax set up and need to tax shipping) Flat Shipping Zone e.g USA/World Zones

Note: You may have to rename the Display Name for this module. You can edit this in the language files, usually includes/languages/english/modules/shipping/flat_rate.php

There are some other options in Admin>Products>Shipping>Options but these are usually best left at default.

Enabling the Shipping Modules will now activate the shipping cost in the checkout process. (if you don’t see anything?...check the correct shipping zones are selected and above all make the products have a weight as explained earlier)

A customer will have a choice of shipping modules or be told this is the only option.

IMPORTANT: If you have nominated a Box Office account (by selecting Box office as country in Admin>Customers) make sure there is a FREE SHIPPING module installed so that the Box Office can bypass that as well as bypassing any Credit Card payment.

FREE SHIPPING/NO SHIPPING – Pick up tickets only etc You can enable the FREE SHIPPING module and the Display Name can also be edited in the language files.

We are not finished yet, it would be a good idea to itemise the shipping cost in the Order Totals at the checkout confirmation. Admin>Payment>Advanced>Order Totals

Whenever we install a new order total ...it is usually best to uninstall all the modules and re-enable each module one by one including in this instance the Shipping. For example DELETE the Sub Total and the Totals, Install Shipping, Sub Total and Total

More about Order Totals: What should we know about Fees, Tax and other Order Totals?