Admin>Payments>Box Office reservations
Enable this module
With a team of assigned Box Office agents working to secure payment for reservations... staff can make multiple orders with a ‘Reservation’ status.
No eTickets can be printed until an agent confirms the order from a list of Reservations made by themselves or other staff.
A time limit can be set at the module installation set up in Admin>Payments
Box Office Reservation Time (Days)=2 Time in days before restocking - will accept decimal values
If the Reservation extends the limit the seats will be automatically re-stocked and the Reservation will disappear from the list.
Once such an order is Confirmed the agent securing the payment becomes the Purchaser.
If a Reservation is unsuccessful or part successful any agent can Re-stock seats from that Reservation order.
A successful Confirmation will set the order status to ‘Delivered’ and only the successful/paid reservations can generate PDF eTickets for Box Office Staff to print.
All BO Agents can 'View reservations' from the link in the Front End.
A cancelled reservation order will have the status ‘Cancelled::Reserved’
The osConcert Sales Report will reflect sales made by each Staff member for download as CSV/PDF