What is Box Office Reservation Mode?

Box Office Reservation Mode is a payment/checkout module devised for Box Office teams. Agents can work together ....take RESERVATIONS and adjust the Orders Status later when payment is confirmed.

Box Office Reservation Mode is a payment/checkout module devised for Box Office teams. Agents can work together ....take RESERVATIONS and adjust the Orders Status later when payment is confirmed.

Admin>Payments>Box Office reservations

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Box Office Reservations

With a team of assigned Box Office agents working to secure payment for reservations... staff can make multiple orders with a ‘Reservation’ status.

No eTickets can be printed until an agent confirms the order from a list of Reservations made by themselves or other staff.

A time limit can be set at the module installation set up in Admin>Payments

Box Office Reservation Time (Days)=2 Time in days before restocking - will accept decimal values

If the Reservation extends the limit the seats will be automatically re-stocked and the Reservation will disappear from the list.

Once such an order is Confirmed the agent securing the payment becomes the Purchaser.

If a Reservation is unsuccessful or part successful any agent can Re-stock seats from that Reservation order.

A successful Confirmation will set the order status to ‘Delivered’ and only the successful/paid reservations can generate PDF eTickets for Box Office Staff to print.

All BO Agents can 'View reservations' from the link in the Front End.

View Reservations

A cancelled reservation order will have the status ‘Cancelled::Reserved’

The osConcert Sales Report will reflect sales made by each Staff member for download as CSV/PDF