One of the useful features of osConcert is the editable built-in set of templates for email responses and a custom invoice. These email-templates have default reply email-addresses and subject lines and you will need to change these details to your own details and wishes.
There are total 8 editable email Templates stored in 2 sections of osConcert; 7 USER related Templates in
Admin>Marketing>General;
Email receipt template in Admin>Marketing>eMarketing>Products;
Message to All Customer -Template
In Admin>Marketing click to expand the “Message to All Customers”. Click the small envelope to open the WYSIWYG editor.
Select the Customer(s) via the pull-down option you want to email this message to;
Create a text and add/remove the %%PLACEHOLDER%% references as you wish. Do not forget to edit the “From” field and fill out the Subject line.
NOTE the tick-box “CREATE PASSWORD” in the lower section (this can be handy in case you need to inform all your customers a new user password).
IMPORTANT; when you click the SEND envelope, your email will be uploaded to your server and the following warning message will show; Click “SEND EMAIL” or “CANCEL”.
SEND
Customized Invoice Page – Template
Discontinued
Contact Us –Template
In Admin>Marketing click to expand on the “Contact Us Template” Click on the EDIT option to open the WYSIWYG editor. Save Edit
Edit
Product Sale –Template
IMPORTANT! The “Product Sale Template” is located in; Admin>Marketing>Email Template
The “Product Sale Template” is used for the EMAIL RECEIPT that every customer will receive after completion of the sale.
Click EDIT to edit text in WYSIWYG or click the small envelope to send a Test Mail.
Edit the text and add/remove the %%PLACEHOLDERS%% references as you wish. Do not forget the required “Subject” and “Reply-to” fields. Click the SAVE button to save your settings.
Save
Edit
SEND test email
DEVELOPERS: edit ‘email_messages’ table directly in the database to add a bunch of html