What ways can we block seats?

In osConcert there are many ways to manage the seats/products. That might not be ideal ...sometimes confusing but we have an adapted shopping cart.


  • In osConcert there are many ways to manage the seats/products.
  • That might not be ideal ...sometimes confusing but we have an adapted shopping cart.
  • Each product has a status in the database (products_status)
  • 1=Active and For sale
  • 2/8=Hidden completely
  • 3=Blocked as grey cell
  • 0=De-activated Reserved/Sold
  • We can block individual products, whole rows and whole categories
  • We can block as SOLD, HIDDEN or BLOCKED
  • We can block seats for Social Distancing requirements.
  • We can use Admin>Products (The Main Category/Products Editor)
  • We can use Admin>Products>Alternative Edit Categories
  • We can use in-house database tools (PRO Package)
  • We can make dummy orders.
  • Here's some scenarios:
  1. You simply want to block specific individual seats across the seat plan.
  2. Goto Admin>Products. Locate the Category>Row Category>Seat Name and click the green button to red.
  • Block Single Seats
  • 2. You want to RESERVE a whole row of seats (as sold) without an associated order.
  • Goto Admin>Products. Locate the row you want to edit. Find the CHANGE icon at the right hand side.
  • Follow the instruction to Block that Row.
  • Modify Row
  • Status Block
  • Block Row
  • 3. You want to RESERVE a lot of seats and associate it with an order. Login as a Box Office Agent and make an order through the Front End (Make a note of the purpose of the reservations)
  • 4. You want to block and hide seats in a certain category
  • Goto Admin>Products>Alternative Edit Categories
  • Locate the Category and Category Row by clciking through the 'yellow' folder structure.
  • Click corresponding buttons green red or white Active/De-active or Hidden.
  • Alternative Edit
  • 5. You want to block out many seats as part of Social Distancing requirements.
  • Goto Admin>Concert Details>Box Office
  • Enable Allow Box Office Blocker=yes
  • Login at the Front End with your Box Office Account
  • Goto the Seat Plan and click Box Office Blocker.
  • Choose the Seat Plan or ALL Seat Plans and simply click seats to BLOCKED.
  • More Info: Box Office Blocker